Shipping Policy

Last updated: September 26, 2026

At Rahman Lifestyle, we aim to process and deliver your orders as quickly and safely as possible. This Shipping Policy explains how we process, ship and deliver orders placed through our website.

1. Shipping Availability

We currently offer delivery within Pakistan.

Delivery availability may vary depending on the customer's location and courier service coverage.

Some remote or hard-to-reach areas may have limited delivery availability or may require additional delivery time.

2. Order Processing Time

Orders are generally processed within 1–3 business days after the order is placed.

During sales, promotional campaigns, holidays or periods of high order volume, processing may take longer than usual.

We may contact you by phone, WhatsApp or email to confirm your order or delivery details before dispatch.

3. Delivery Time

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Estimated delivery times are not guaranteed and may vary due to:

• Courier delays.

• Weather conditions.

• Public holidays.

• High order volumes.

• Incorrect or incomplete delivery information.

• Customer unavailability.

• Remote-area delivery.

• Operational issues with the courier.

• Circumstances beyond our reasonable control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated to you before your order is confirmed.

If free shipping is offered as part of a promotion, the terms of that promotion will apply.

Shipping charges may vary depending on the delivery location, order size, promotional offers and courier service.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within Pakistan.

For COD orders, payment is made to the courier at the time of delivery.

COD availability may depend on:

• Delivery location.

• Courier coverage.

• Product eligibility.

• Order value.

• Previous order history.

• Other operational requirements.

We may contact you to confirm your COD order before dispatch.

6. Order Confirmation

For certain orders, we may contact you through phone, WhatsApp or email to confirm your order and delivery information.

If we are unable to confirm an order or receive the required information, we may delay or cancel the order.

Please make sure that the phone number and delivery address provided at checkout are correct and reachable.

7. Tracking Your Order

Where tracking information is available, we may provide you with a tracking number or other shipment information.

Tracking information may take some time to become active after the order has been handed over to the courier.

Once tracking information is provided, you may use the courier's tracking system to monitor your shipment.

8. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address, including:

• Full name.

• Phone number.

• House or building number.

• Street or area.

• City.

• Postal code, where applicable.

• Any useful delivery instructions.

Rahman Lifestyle is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete or inaccurate information provided by the customer.

If an order is returned to us because of an incorrect address or unsuccessful delivery attempt, additional shipping charges may apply if the customer requests re-delivery.

9. Failed Delivery or Customer Unavailability

Customers should remain available at the provided phone number and delivery address to receive their order.

If the courier is unable to deliver an order because the customer is unavailable, does not respond to the courier, refuses the package or provides incorrect delivery information, the order may be returned to us.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD orders.

10. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delivery dates are estimates only.

Rahman Lifestyle is not responsible for delays caused by events or circumstances outside our reasonable control, including:

• Courier disruptions.

• Weather or natural events.

• Public holidays.

• Road closures.

• Security or transportation issues.

• High delivery volumes.

• Incorrect customer information.

• Other unforeseen circumstances.

If your order is significantly delayed, please contact us so that we can assist you in checking the shipment status.

11. Damaged Packages

If your package appears to be significantly damaged when it is delivered, please contact us as soon as possible.

Where possible, take photographs or videos of the package and product and provide them to us when contacting customer support.

Any claim regarding damaged products will be handled according to our applicable Return and Refund Policy.

12. Missing or Lost Shipments

If your order appears to be lost or has not been delivered within a reasonable period after dispatch, please contact us.

We may contact the courier to investigate the shipment.

Resolution of lost or missing shipments may depend on the courier's investigation and applicable policies.

13. International Shipping

At this time, Rahman Lifestyle does not guarantee international shipping availability.

If international shipping becomes available, the applicable shipping charges, delivery times, customs requirements and other conditions will be communicated before the order is processed.

14. Changes to Your Shipping Information

If you need to change your delivery address or other shipping information after placing an order, contact us as soon as possible.

We cannot guarantee that changes can be made after an order has been processed or dispatched.

Once an order has been handed over to the courier, any address change may be subject to the courier's policies and availability.

15. Contact Us

If you have questions about your order, shipping or delivery, please contact us using the information below.

Business Name: Rahman Lifestyle

Email: muhammadasghar1.1.1980@gmail.com

Address: Gulshan-e-Iqbal, Karachi 75300, Pakistan

Country: Pakistan

We will make reasonable efforts to assist you with your order and delivery-related questions.

Rahman Lifestyle
Gulshan-e-Iqbal, Karachi 75300
Pakistan